Made in Eureka Springs Shipping Policy

Overview

Made in Eureka Springs is an online marketplace that connects buyers with independent sellers. All products listed on the marketplace are sold and shipped directly by individual sellers. Sellers are solely responsible for order fulfillment, shipping, delivery, and related customer service.

Seller Responsibility

Each seller is responsible for:

• Processing and fulfilling orders;

• Packaging products for shipment;

• Selecting shipping carriers and services;

• Providing estimated shipping and delivery timeframes;

• Supplying tracking information, when available;

• Addressing shipping-related customer inquiries; and

• Resolving shipping issues, including lost, delayed, damaged, or misdelivered packages.

Sellers are responsible for complying with all applicable shipping laws, regulations, and carrier requirements.

Shipping Rates and Delivery Times

Shipping rates, methods, delivery estimates, and shipping restrictions are determined solely by the seller. Delivery dates provided by sellers are estimates only and are not guaranteed unless expressly stated by the seller.

Buyers should review the seller's shipping information before placing an order.

Shipping Delays

Made in Eureka Springs is not responsible for shipping delays caused by sellers, shipping carriers, weather conditions, natural disasters, labor disruptions, customs processing, or other circumstances beyond the marketplace's control.

Lost, Damaged, or Missing Shipments

Any claims relating to lost, stolen, damaged, delayed, or missing shipments must be directed to the seller. The seller is solely responsible for investigating and resolving such claims with the buyer and, if applicable, the shipping carrier.

Incorrect Shipping Information

Buyers are responsible for providing accurate shipping information at checkout. Made in Eureka Springs is not responsible for delivery issues resulting from incorrect or incomplete shipping addresses provided by the buyer.

Marketplace Responsibility

Made in Eureka Springs provides a platform for buyers and sellers to conduct transactions but does not ship, store, package, handle, transport, or deliver products. The marketplace is not responsible for:

• Order fulfillment;

• Shipping or delivery performance;

• Shipping costs or carrier selection;

• Tracking information;

• Lost, stolen, damaged, delayed, or misdelivered packages;

• Customs duties, taxes, or import fees; or

• Disputes arising from shipping or delivery issues.

Customer Support

Questions regarding shipment status, delivery issues, shipping costs, or carrier claims should be directed to the seller responsible for the order.

Policy Changes

Made in Eureka Springs reserves the right to modify this Shipping Policy at any time without prior notice. Continued use of the marketplace constitutes acceptance of any revised policy.